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Privacy Policy

This Privacy Policy outlines how we, VIX, collect, use, and protect your personal information when you visit and use our website that sells digital goods for VRChat. We are committed to safeguarding your privacy and ensuring that your personal information remains confidential and secure. By accessing and using our website, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following personal information from you when you visit and use our website:

  • Email Address: We collect your email address to enable communication regarding your purchases, updates, bug fixes, and other important information related to our products and services.

  • VRChat Username: We collect your VRChat username to facilitate the legitimacy of the digital goods on your VRChat account.

  • Discord Username: We collect your Discord username to offer additional support and assistance, if needed, related to your purchases or inquiries.

2. Use of Personal Information

The information we collect is used solely for the following purposes:

  • Inventory Management: We use your VRChat username to track who is legitimately using our products.

  • Communication: We use your email address and Discord username to communicate with you regarding your purchases, order updates, important announcements, and any necessary customer support.

  • Bug Fixes and Updates: In case there is a bug or update related to a product you purchased, we may use your contact information to notify you and provide relevant information.

3. Data Security

We prioritize the security of your personal information and have implemented appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. Access to your personal information is limited to authorized personnel only, and we regularly review our security practices to ensure the utmost protection.

4. Third-Party Sharing

We want to assure you that we do not sell, trade, or otherwise transfer your personal information to third parties for marketing, advertising, or any other purposes. Your data will be strictly used for the purposes outlined in this Privacy Policy.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal obligations. If you wish to have your information removed from our system, please contact us using the details provided below.

6. Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance your browsing experience and collect certain information about your usage patterns. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take appropriate steps to delete it from our records.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be indicated at the top of the page.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the protection of your personal information, please feel free to contact us at:

Email: vix.vr.business@gmail.com or Discord: _vix_vr_

By using our website, you consent to the terms outlined in this Privacy Policy and acknowledge that you have read and understood its contents. Thank you for trusting VIX with your personal information.

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